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User Support
Download Service Usage Guide
1. Download Service Products
CoverageMaster winAMS Product Version Download
CasePlayer2 Product Version Module Download
SharedVariableChecker2 Product Version Module Download
MC-Verifier Product Version Module Download
Seculia (Security Threat Analysis Support Tool) Product Version Module Download
2. Software Version
The latest release version of the software is provided.
3. Users Who Can Use the Service
Users who have a valid download access password.
1. Annual maintenance service subscriber
2. TBL licensee
3. Site licensee
4. Information Essential for Using the Service (provided by us)
The following will be provided by e-mail from us.
|
Site ID (user ID) |
Information that identifies the license purchaser |
|
Access password |
Password for using the download/version update site. |
|
Access Information |
Download site access (URL) information |
5. Environment/Equipment Essential for Using the Service
|
Environment where email can be used |
Essential for exchanging information. A MIME-compliant email software is required for exchanging attachments. |
|
Environment where HTTP (browser) can be used |
There is no restriction to the speed of the line. |
6. When the Access Password Becomes Invalid (Disqualified)
The access password given becomes invalid, except for cases of physical failure, because the expiration date set for the password has expired. If you subscribe to the annual maintenance service, your access password will be valid for one year.
7. If You Forget Your Access Password
Please contact us from the user support inquiry page below.User Support Request
If it is within your maintenance contract period, we will inform you of the access password by e-mail.
8. If You Do Not Have the Necessary Equipment (email, etc.)
As a general rule, then this service cannot be used.
Product delivery by media is available for a separate media fee.
9. For Inquiries Regarding Download Service and Maintenance Contracts
GAIO TECHNOLOGY CO., LTD. Sales DepartmentTEL: +81-3-4455-4767
