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This page is where you can find GAIO product downloads, user support, FAQs, product update information and other technical information.
Regarding MPU Exchange Services During New Year's Holidays
Our shipping department will be closed for the New Year's holidays
from December 26, 2025 to January 04, 2026.
Customer who require an MPU exchange, please complete the MPU exchange application by December 24 18:00.
Your MPU exchange will be processed on of December 25.
If we receive your application on or after December 25, it will be processed on or after January 5.
We apologize for the inconvenience.
Note: The above date and times all refer to Japan time.
Regarding User Support During New Year's Holidays
Our user support department will be closed for the New Year's holidays
from December 27, 2025 to January 04, 2026.
During this time user support requests can still be sent using our web-based request form.
Responses to user support requests will be sent on or after January 5.
We apologize for the inconvenience.
Note: The above date and times all refer to Japan time.
Click the link below to access the user support request system. A maintenance contract is required in order to receive support from our dedicated support staff.
The latest information on supported MPUs and compilers for GAIO products.
Here you can download the latest version of GAIO products. A site ID (user ID) and access password are required to view the following sites.
How to Confirm Your Site ID (user ID) and Access Password
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Windows Compatible Products |
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Windows Product |
CoverageMaster winAMS |
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Windows Product |
CasePlayer2 |
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Windows Product |
SharedVariableChecker2 |
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Windows Product |
PROMPT |
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Windows Product |
Safilia |
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Windows Product |
Seculia |
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Linux Compatible Products |
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Linux Product |
QTE (Quality Town for Embedded Grade) |
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Linux Product |
PROMPT |
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Please install the license management software before updating the product version.
A site ID (user ID) and access password are required to view the following sites.
[For Windows/Linux Products] License Server Virtual Machine Support
[For Windows Products] License Management Software Download
[For Windows Products] License FAQs (Frequently Asked Questions)
[For Linux Products] License Management Software Download
You can download the versions that have been automotive functional safety (ISO 26262) tool certified from the certification body T V S D.
A site ID (user ID) and access password are required to view the following sites.
How to Confirm Your Site ID (user ID) and Access Password
Functional Safety Tool Certified Version Provision Policy
Coverage Master winAMS Reference Workflow
QTE (Quality Town for Embedded Grade) Reference Workflow
*This is the version that has newly acquired tool certification in 2024.
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CoverageMaster winAMS R9.1 (Certified Dec. 16, 2024) |
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CasePlayer2 R9.1 (Certified Dec. 16, 2024) |
*Please only use this version when using this old version has been specified.
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CoverageMaster winAMS R9.0 (Certified Mar. 11, 2024) |
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CasePlayer2 R9.0 (Certified Mar. 11, 2024) |
*Please only use this version when using this old version has been specified.
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CoverageMaster winAMS R8.1 (Certified Mar. 06, 2023) |
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CasePlayer2 R8.1 (Certified Mar. 06, 2023) |
*This is the version that has newly acquired tool certification in 2025.
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QTE(Quality Town for Embedded Grade) R3.0.0.0 (Certiied Jul. 18, 2025) |
*Please only use this version when using this old version has been specified.
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QTE(Quality Town for Embedded Grade) R2.1.0 (Certiied Sep. 25, 2024) |
*Please only use this version when using this old version has been specified.
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QTE(Quality Town for Embedded Grade) R2.0.1 (Certiied Sep. 25, 2024) |
Information on how user support is provided is posted on the following page.
Information about maintenance services for GAIO products.
Maintenance Service Contents and Maintenance Renewal Procedures
Request a License Manager Change or Password Unlock (Reset)